1. Digital Platform Overview
It Is Unique Official operates as a digital-first, community-driven platform. We do not ship physical goods or provide offline services.
Any paid or restricted services are delivered digitally and may involve immediate or near-immediate access.
2. Cancellation Before Access Is Granted
A cancellation request may be considered if:
- The request is made before digital access is granted
- The service or feature has not yet been activated
- No resources, permissions, or benefits have been used
3. Cancellation After Access Is Granted
Once digital access, permissions, or services have been activated, cancellations are generally not allowed.
This includes, but is not limited to:
- Community or contributor access
- Restricted resources or tools
- Approved services or digital features
4. Non-Cancellable Situations
Cancellation requests will not be accepted for:
- Change of mind after access activation
- Failure to meet contributor eligibility criteria
- Violation of platform rules or Code of Conduct
- Suspension or termination due to misconduct
- Free or publicly available resources
5. How to Request Cancellation
If your request meets the eligibility criteria, you may submit a cancellation request by contacting us with:
- Registered email address
- Transaction or reference ID (if applicable)
- Reason for the cancellation request
6. Review & Decision
All cancellation requests are reviewed manually. Approval is not guaranteed and depends on timing, access status, and policy compliance.
7. Relationship to Refund Policy
Approved cancellations do not automatically result in a refund. Refund eligibility, if any, is governed separately under the Refund Policy.
8. Policy Updates
This Cancellation Policy may be updated to reflect operational or legal changes. Updates will be published on this page.
Effective Date: January 1, 2025