At It Is Unique Official, we strive to provide a transparent and user-friendly experience. We understand that sometimes plans change, and you may need to cancel a service or order. Please review our cancellation policy below:
1. Eligibility for Cancellation
- Cancellation requests are only valid for digital services, product purchases, or subscriptions made directly through https://www.itisuniqueofficial.com.
- Cancellations must be requested within 24 hours of the initial purchase or before the service is initiated/delivered—whichever comes first.
- For pre-orders or advance bookings, cancellations are allowed up to 48 hours before the scheduled delivery or service date.
2. How to Request a Cancellation
To request a cancellation, please send an email to:
📧 cancellation@itisuniqueofficial.com
Include the following details:
- Full Name
- Order ID or Transaction ID
- Date of Purchase
- Reason for Cancellation (optional)
3. Approval & Processing
- Once your request is received, we will review your cancellation eligibility.
- You will receive a response via email within 2-5 business days.
- If approved, the cancellation will be processed, and your amount will be refunded as per our Refund Policy.
4. Non-Cancellable Items
- Services already delivered or in-progress (e.g., digital files, cloud storage setup, Telegram bots) are non-cancellable.
- Custom-built solutions or one-time consultancy charges are non-refundable and non-cancellable once work has started.
5. Dispute or Support
If you believe your cancellation request was wrongly denied, you may raise a dispute by contacting:
📧 support@itisuniqueofficial.com
Our team will investigate your concern thoroughly.
6. Policy Updates
We reserve the right to update this Cancellation Policy at any time without prior notice. Please check this page regularly for updates.
Last Updated: July 1, 2025